Frequently Asked Questions (FAQs)
🚚 Do you ship internationally?
Yes. We ship to the United States and most European countries. Delivery availability may vary by location.
⏱ How long does shipping take?
Estimated delivery times:
- USA: 7–15 business days
- Europe: 8–18 business days
Tracking details are provided once your order is shipped.
🚫 Is shipping free?
Yes! We offer free shipping on all orders, with no minimum purchase required.
🐾 Are your products safe for pets?
Yes. All products are carefully selected for everyday pet use. We recommend following product instructions and supervising pets during use.
📦 What if my order arrives damaged or incorrect?
We carefully pack every order to ensure it arrives safely. However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery, and we’ll be happy to assist with a replacement or solution.
🔄 Can I cancel or change my order?
Orders can be changed or canceled only before they are processed for shipping. Please contact us as soon as possible after placing your order.
📩 How can I contact customer support?
You can contact us anytime through our Contact Us page or by email at
📧 royalsalih3@gmail.com
🛒 Where are your products shipped from?
Our products are fulfilled through trusted international suppliers and warehouses to ensure reliable delivery and quality control.
Need more help?
If you still have questions, feel free to contact our support team — we’re always here to help you and your pets ❤️